brokering clearly has an essential role within health
care settings. Such programs benefit health care providers
and the overall health care delivery system. Patients/consumers
may reap the greatest benefit because cultural brokering
creates an environment of mutual understanding and respect
for cultural values and health beliefs and practices.
Cultural broker programs can facilitate clinical encounters
with more favorable outcomes, can enhance the potential
for more rewarding interpersonal experiences, and can
increase the satisfaction with services received.
and sustaining cultural broker programs benefit the National
Health Service Corps (NHSC) and the national safety net
that provides primary health care to the most vulnerable
and underserved populations in the United States. Cultural
broker programs have the potential to increase retention
of NHSC providers by bridging the cultural divide in
health care settings. Cultural brokering is a viable
approach to both increasing access to health care in
support of the effort to eliminate racial and ethnic
disparities in health and improving the health and well-being
of this nationŐs communities.