a Cultural Broker Program
Capacity to Support Cultural Broker Programs
approach is necessary to fully implement and sustain a cultural
brokering program in health care settings. This approach will
require vision and commitment of leadership, buy-in or acceptance
of both the community and health care setting personnel, development
of a logic model or framework for the cultural broker program,
and identification and allocation of resources. Health care
settings that have these key elements are most likely to support
and sustain cultural broker programs.
checklist may be used as a guide to implement and sustain a
cultural brokering program:
and Commitment of Leadership
a process for creating a shared vision and commitment for
implementing and sustaining a cultural broker program.
and include key community constituencies in this process
who represent interests of the diverse communities served.
Ensure that both formal and informal leadership is represented.
that personnel at all levels of the organization are represented
and are encouraged to assume leadership roles.
with key community constituencies to promote cultural brokering
as an approach to enhance access to, use of, and satisfaction
with services delivered.
personnel in a series of interactive discussions to help
them understand how a cultural broker program benefits them,
the patients/consumers they serve, the health care setting
and diverse communities.
information including benefits and outcomes, to health care
personnel and the community about organizations that are
implementing cultural broker programs.